Once the credit memo has been applied and the document balance is $0, there is no way to unapply these transactions.
This feature becomes critical when data entry clerks accidentally use incorrect posting and transaction dates on one of the documents. They are then prevented from getting correct Aging reports as parts of transactions will reflect incorrectly closed or open on reports depending on what period each tran was entered in.
by: Skip H. | over a year ago | 1 - Financial Management
Comments
Customers need an easy way to correct mistakes by data entry clerks. People are imperfect, and currently there is no way for users to correct these transactions to get accurate reports.
Is there going to be anyway to report on Apply Payments and Memos?
It would also be nice to do this with GL Transactions so you could apply them to each other. SAP does this well. All that is needed is to add "Application Document #" and "Application Date" fields to tglTransaction. It makes GL reconciliation a lot easier.
Definitely need to be able to Unapply CM's and DM's, as well as payments. This is a crucial, much needed function.
This is a function under activities in both AP & AR called apply payments and memos. It would be very helpful to add a function to Unapply payments and memos. Please look into this asap. 2/28/13