Per Sage Support - “By design, All of the old Customer Address Information is LOST and is NOT connected to the new customer"

AR Merge Customers should be enhanced to copy (or update) ALL of the Customer Addresses and Customer Contacts from the Source Customer to the Target Customer so that none are lost.

Comments

  • No brainer, definately should be enhanced as described. Should be the user's option, after merging, to then delete the duplicates/unnecessary addresses if necessary.