There is no way to delete a ship to that was used on an SO or invoice, so the ability to disable it needs to be added.

Not being able to disable allows CSR's to choose a ship to that no longer exists because a customer close dthe location. Changing the name to DO NOT USE works, but this is supposed to be a top notch system and I would hope there is a better solution than the current work around mentioned.

by: Kyle K. | over a year ago | 6 - General Enhancements

Comments

• I agree... You can set an account inactive but what if they close one of their locations and they no longer want orders sent to that location? Would be nice to have a way to keep these from being selected.

  by: Tim R. | over a year ago

• Definitely agree with this.

  by: Amir J. | over a year ago

• Workaround is to rename it and/or remove relevant data that allows the user to process an order or invoice to the address. Removing or replacing the physical address would stop the order at some point in the process.

  by: Steve C. | over a year ago