Presently there is no easy way of issuing a return for a customer when the goods were dropped shipped directly from a supplier. Ideally, in the customer returns function, there would be a nice left list for direct sales orders. Upon selecting a direct sales order the user should be able to specify if the organization wishes for the goods to be returned to their facility or if it should be returned directly to the supplier that fulfilled the order. If the latter, upon creation of the customer return a supplier return record should automatically be created.

by: Kevin C. | over a year ago | Distribution