Let the customers decide which products they see on the portal.
Let customers submit error messages directly from X3
by: Danielle H. | over a year ago | Technical
Comments
Currently, if you click on Internet Help within the X3 product, you are taken to the Sage X3 Global site, which is no help unless your question was "Who is Sage?". If you are on the customer or partner portal and want to search for a solution before reporting one, you have to go to another website (AdonixHelp.com) and login again. You should be able to report solutions and search for existing solutions in the same place.
Comments
Currently, if you click on Internet Help within the X3 product, you are taken to the Sage X3 Global site, which is no help unless your question was "Who is Sage?". If you are on the customer or partner portal and want to search for a solution before reporting one, you have to go to another website (AdonixHelp.com) and login again. You should be able to report solutions and search for existing solutions in the same place.