It's nice that records are locked when a user is in a given record, but it would be helpful if the process was a step smarter, or configurable in some way. I think the lock should only really kick in if the user is modifying or possibly duplicating a record. You'd have to have a way to notify User A, who is viewing a record, that User B is modifying it - but the benefit is that someone viewing a record isn't locking it for someone else that needs to edit it.

The specific reason for this relates to web services. I have a user that generates a delivery from a pick list after marking it deliverable. The shipping software uses web services to read that delivery, but it can't unless the user closes the delivery first, which they need to re-open after they're done in the shipping software.

by: James G. | over a year ago | Technical