When setting up a new inventory item and copying it from another item, don't copy the alias codes. Alias codes will differ from item to item and this causes problems with Sales Order Printing where it will repeat the item line based on each occurance of the same alias code.
by: Marty F. | over a year ago | Sales & Distribution
Comments
Would be even better to have it prompt the user so they could choose to copy or not, and do the same for Item/Vendor data, which is also copied automatically when using the "copy from" feature. Throw in options for item/customer pricing, reorder data, and vendor price level data and you'd have a Copy From feature that truly saves time and doesn't cause secondary issues.
This creates a real mess when the alias are not manually removed, expecially in receiving. We had to create a Report to help the customers spot Vendor aliases that were referencing more than one item. It would have been nice if the alias report had report settings. :)
When customer aliases are copied, it creates duplicates, and causes problems when the alias item is used on the invoices, the customer refuses to pay because we are billing the wrong item.