Returns should work just like receivings do & offset Purchases Clearning. This way warehouses can return goods & update it so inventory shows its gone, but then when the credit memo comes from the vendor, the accounting dept can process it against the Return of Goods. Right now since they are together, inventory doesnt get updated when it should & too many batches stay open which doesnt allow for utilities to run.

Also, if Return of Invoice was a separate task, corrections to the AP credit memo could happen without affecting inventory.

by: Dana Y. | over a year ago | Sales & Distribution

Comments

• Leave the Invoice Number field blank when you do a Return, then do a NEGATIVE Receipt of Invoice when you get the Credit Memo.

  by: Beth B. | over a year ago

• Absolutely agree with Dana. While Beth offers a workaround, it is a workaround. The Return/Credit Invoice process should mirror the Receipt/Invoice process.

  by: Bob P. | over a year ago