Currently, a change to a customer record - such as Credit Hold selection- will synchroize ALL the Ship-To Addresses for that customer in the Sage 100 Integration Engine and CRM acitvity log shows all Ship-To addresses being "updated" which is a performance issue if customer has a large number of Ship-To Addresses as it is time intensive to update that many records at one time.

(this acts similar to a single Ship-To address being changed in Sage 100 and the Sage 100/CRM integration engine updating ALL ship-to addresses for that customer instead of the single record).

by: DANIEL R. | over a year ago | Customer Mgment (CRM)