• Votes

    2

    SM add reference column to the receipts screen.

    SM - PO - Properties - Receipts On the PO properties register tab you have description and reference. Description pulls to the receipts screen. The reference column ...
  • Votes

    3

    In SM, Nothing should be greyed out should have full control, need to ...

    Sometimes we change a work order from "quoted" to "T&M" and vise versa, in SM we have to create a whole new work order to do this and get our accounting team to transfer ...
  • Votes

    2

    Service Management - Add a field for Service Coordinator or Dispatcher

    We have more than one Service Coordinator or Dispatcher. We need a field in the Work Order to identify which Service Coordinator or Dispatcher is handling each Work ...
  • Votes

    1

    In Service Management Daily Processing, let us Roll ECards for a ...

    We have multiple DBoards, and only want to roll the ECards for a specific DBoard.
  • Votes

    1

    Allow for a default selection for billing option in agreements. ...

    Please allow us to select with Billing option we would like for it to default to.
  • Votes

    1

    SM customer PO # on reports

    a report show customer invoice, invoice amount and customer PO #. Thank you
  • Votes

    3

    Call Type Interchangeable

    When setting a work order up as "quoted", sometimes as that work order develops it moves into T&M, the software does not allow you to switch between the 2 and it should, ...
  • Votes

    4

    Export Materials between jobs

    As we are not able to switch call types on a created work order, sometimes we have to create a new work order with a different call type, when doing this we have to minus ...
  • Votes

    11

    Service Management Search Option

    Be able to filter the invoice view tab by an invoice amount. Currently there is no such filter so you have to scroll if you are looking for a certain amount.
  • Votes

    6

    SM Daily Processing - Print WO's by "Call Type" rather than by "WO #"

    In the Daily Processing, we would like a way to avoid printing out every single Work Order and we could do this if we had the option to select which "Call Type" and ...
  • Votes

    18

    SM - Work Order screen needs to be larger.

    When entering to the register, the screen needs to be larger so data entry could be better.
  • Votes

    2

    In SM the Pay ID should be expaned to include other pay and ...

    Currently only reg and OT pay types are shown in SM.
  • Votes

    42

    check box to enable invoice sent by email

    It would be nice to be able to type in a billing email address and be able to check a box that will send the invoice by email, instead of printing. More and more ...
  • Votes

    4

    Alternate Work Order

    Service Manager Module If you open up a work order, under the location tab, there is a category labeled Alt Work Order# which only allows us to put in 8 digits. I was ...
  • Votes

    4

    Make it optional in Service Management to set a predetermined time ...

    We would like the ability to tell the system to roll the e-cards automatically at a specific time. This would eliminate the issues of the uncompleted cards from Friday ...
  • Votes

    4

    Service Management Dashboard

    We have inspections technicians that have large volumes of assignements daily. It would be helpful if when creating the dashboard view we had the options to set it up by ...
  • Votes

    16

    Service management need to allow a payment date for credit PO's. This ...

    Requires payment date on all invoices even credit ones.
  • Votes

    12

    Service Management invoices

    Would like to see the correct total due in the box if a payment is made before invoicing.
  • Votes

    4

    SM Allow estimated hours to exceed 2000 on work order

    Need to be able to enter estimated labor hours that exceed 2000
  • Votes

    10

    Flag inventory when trying to use items that are not in stocking ...

    We need to have some kind of notification or warning when trying to enter inventory items that are not available in the stocking locations indicated in the work order ...