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Votes
1
In SM, in Work Order Entry, move the Call Type field to follow the ...
In work order entry, Call Type field should be moved to follow Equipment Field. Right now, if you have a default set under agreement to inspection for generating ...by: Pam M. | over a year ago | Last activity over a year ago | Status changed 2 months ago | 3 Service Management
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Votes
1
Ability to close a SM Work Order even if the Job is closed
Currently you cannot close a work order if the job status is closed. Even though no costs have been posted to the work order in months and the work order is marked as No ...by: Beth K. | over a year ago | Last activity over a year ago | Status changed 2 months ago | 3 Service Management
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Votes
1
It would be nice to be able to add a disclosure statement that would ...
There is a specific part that we use that I would like to have a disclosure statement print with the part number so I wouldn't have to remember to put the statement ...by: Lisa W. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
1
Need to be able to allocated to Agreements monthly from prepaid ...
We sell service contracts or as you call them agreements for a year or longer. On the opposite side, we contract a vendor to supply the actual service to be provided. ...by: Tina M. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
1
Enter payroll time by alternate work-order number.
It would greatly ease the entry of labor hours in the “edit time entries” screen if the "alternate work-order" field can be added to that screen (presumably through the ...by: Mark B. | over a year ago | Last activity over a year ago | Status changed 2 months ago | 3 Service Management
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Votes
1
SM - Work Orders: Allow all status codes to be available for both ...
Allow all work order status codes, "On Hold" for example, to be available for both Time & Materials and Small Job Work Orders.by: Jordon W. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
1
Service Management - Use Employee ID instead of name when entering ...
We have multiple employees with similar names and use the unique employee ID for each.by: Erin A. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
1
SM Module Employee Set-up Pay ID Cost and Sale Multiplier needs 4 ...
Moving to Sage Service Operations SSO Tech Tool and having issues with Sales and Costs Multiplier being limited to 2 spaces after decimal, need to increase to 4 spaces ...by: Diane C. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
1
In Service Management when not using payroll so techs are setup like ...
In Service Management when not using payroll so techs are setup like parts on order, when we roll e cards and with a status of notified is set when the card is rolled, ...by: Kathy L. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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