If a customer pays an invoice BEFORE the due date (or uses a credit memo to pay the invoice before the due date), MAS 500 then calculates the average days to pay for the particular invoice as negative.

We believe the same happens in AP.

Our suggestion is to substitute the days to pay for the application to zero if negative

OR

provide the functionality within the user interface to exclude the transaction from the average days to pay calculation.

LeeAnn Segan (Sr. Customer Support Analyst) assisted with this request

by: NANCY S. | over a year ago | 1 - Financial Management