There needs to be more manageability or tighter control of the end users ability to change "default" configurations. I understand that this is a double-edged sword because you should still have the flexibility to change a setting file or customize it to your liking but if that setting affects every other user in the system, then this is not a good situation...

To maintain the flexibility, it could be nothing more than a security setting that would prevent a security group from changing the default settings or maybe a way to better see and manage when default settings have been changed.

To give you a scenario, I spent 4 hours yesterday afternoon troubleshooting why all of sudden anyone at our branch locations could no longer print Packing Lists. The end scenario was that someone had gone in to "Print Pack List Summary" screen and changed the "ALL" settings criteria to only look at shipments between 000000 and 000000 and then saved the ALL settings. The end result was that in "Edit Shipments" when you would click the Print button on the toolbar, nothing would print...

by: Tim R. | over a year ago | 6 - General Enhancements