When inventory is returned to a vendor the ability to reconcile the credit to the return is needed. Currently we have to move the inventory to a returns warehouse then create a sales order for a customer record we created for each vendor, Ship it, then use AP-AR invoice settlement.
The current function of Return to vendor is limiting by the following:
1. Has to be attached to a specific receiver - Unless the item is serial there it is dificult to know what receiver to attach to.
2. No reconcilation with AP – need to know when a credit is received that it is for a specific return/item. Did we get short paid? Did we receive all of our credits?
3. Return shipping with Starship or other shipping integration software is manualy entered in the shipping software instead of through edit shippments in MAS500. Tracking numbers with the shipping company are manually tracked.

by: Doug G. | over a year ago | 6 - General Enhancements