At this point in time, there is no process for returning a Drop Shipment either directly to the Vendor, or to a local warehouse. Sage's KB ID19367 states:
Return Process Prior to version 7.0
* Create a RMA for the unassociated return if the item is not being shipped directly back to the vendor. If required, you can ship the item to the vendor using the Sales Order process. This can be done through normal processing in Sales Order by creating the vendor as a customer.
* Because there was no actual receipt of goods for the item, only a debit memo can be created in A/P Process Vouchers or PO Receipt of Invoice to create a credit for the vendor invoice. This should offset the customer invoice you create in the ship process, but the Accounts Receivable and Accounts Payable balances must be reconciled manually.
However, this does not properly track the GL flows (and potential reversal), and also does not properly show that the status of the original DS or even the PO. We can not track the process flow from SO-PO generation to DS and then returns of product to the corresponding Customer CM and Vendor DM.
We currently have to use several workarounds to account for these, including several Journal Entries, Purchase Returns, etc. which are certainly much more complicated than a general Customer RMA process.
by: Kris L. | over a year ago | 3 - Sales & Distribution
Comments
Great idea. We also have a headache when someone tries to change from a drop ship to a regular shipment mid-stream. When there are already linked purchase orders, it causes confusion.
Bumping. Generally, anything involving the Release process or inter-module links is terribly inflexible. This includes something as simple as changing quantities on a SO/PO. I usually have to re-link the lines manually.