Sage 100 Contractor: When you create a copy of an A/R invoice and you change the information but fail to change the status from Paid to Open you are not able to delete this entry. It will apear on the client statament and you need to create a negative entry to clear the statement balance but can never remove. Can a fix to be able to delete this error be created?

This is to clean the A/R client statement so when a client receives their statement they do not have to question the entries. You are able to delete this type of entry in all the other applications not sure why you are not able to in this area.

by: Shelly L. | over a year ago | Accounts Receivable

Enter a -0- Cash Receipt and in the grid lines select both the invoice and the credit (negative entry) and save. This will clear the positive and negative against each other (equals -0-) and change status to 'paid'.

by: Lisa M. | over a year ago

3

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