Many times our customers request us to send them the invoice to begin processing prior to our technicians being dispatch to the job. If we invoice the work-order in Sage it changes the status to "Open" and therefore is no longer available on the dispatch board.
by: Melinda A. | over a year ago | Service Receivables
Comments
This would be very helpful; we deal with the same issue and have to open another work order for the same job.