Can you please set up a security permission for only certain users to have the ability to "Unassign Technician" from the dispatch board. Or even better- have the ability to TURN OFF the unassign function completely.

Too many times have workorders been accidentally unassigned with a double-click, losing all of the data and there is no way to undo it. The previous fix of a pop-up warning window does not work. I want the whole company to be able to see the dispatch board, however there is the danger of people causing disastrous mistakes just because of the unassign function.

by: Travis F. | over a year ago | Service Receivables