Sage 100 Contractor: Sage needs the ability to apply a duplicate payment to a paid AR invoice. A warning wold be great. This should then create a CM for that invoice. At this time, there is no way to cleanly do this in Sage.

When posting a deposit in 3-3-2 you can bring up all AR invoices; however, if an invoice is already paid, you can not apply a second payment to that invoice. We live in an imperfect world. We have vendors accidently pay an invoice twice. They then request a refund or credit for their duplicate payment. There should be a way to post this second payment of the same invoice in 3-3-2 even when the invoice is paid. This second posting should give a warning to make sure you are not making an error and then it should automatically create the CM for the client. The current work around is to split your deposit and create the duplicate payment as a prepayment invoice, even though it's not a prepayment - this does not look good from an accounting view. This work around then causes problems with the bank rec because your single deposit has been split into two separate amounts in sage - one in the 3-3-2 for the rest of the deposit and one for the work around. It's very confusing.

by: Becky C. | over a year ago | Accounts Receivable

100% Agree. The overpayment area should allow to be save on a PAID invoice and it doesn't. Secondly if a client is needing to prepay for budgetary purposes we should be able to ALSO receive that in the Cash Receipts and apply it to the client.

by: Kezia R. | over a year ago

22

Sage needs the ability to apply a duplicate payment to a paid AR invoice. A warning wold be great. This should then create a CM for that invoice. At this time, there is no way to cleanly do this in Sage.

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