If an employee is subject to Job Security, they are not able to see the finance charges that are calculated.

When a client calls in to pay their bill and a user with job security pulls up their balance in the 3-6 Client Screen, they are not seeing the finance charges. Finance charges are also not showing for those users when they print reports such as 3-1-3 or 11-1-3 Aging Reports.

When calculating finance charges on the 3-4 screen, finance charges should be able to post to a certain job # set up by the user. This job would allow people with job security to see finance charges.

Now after calculating finance charges, I need to go in manually to each finance and enter a job number.

This applies to Receivable Invoices and Service Invoices.

by: Jennifer L. | over a year ago | Accounts Receivable