When I run the report 5-4-1 for Record of Employment, Sage should automatically populate the form fields 15A (Total Insurable Hours), 15B (Total Insurable Earnings), and 15C (Insurable Earnings per pay period). It should also populate box 10 (First Day Worked).
by: Nancy C. | over a year ago | Payroll
Comments
I am also a Canadian user and this works perfectly. Before running the report, be sure to update all the user info in the 5-2-1 Employees screen, particularly the hire date, last day worked, first day worked, and Last ROE fields, as these fields are what populates the form. Also be sure to run the updates. If this isn’t working, contact support.