When closing out payroll please make it simple. I have used Master Builder then Sage since 2005.
The old closeout was not easy but clear instructions were provided.
The 2019 instructions are not easy to follow. It's not a difficult process but my replacement trainee was completely stumped at a certain point in the Year End Guide.
Please include detailed step by step instructions in the Year End Guide. Before releasing the guide try following it yourself to see if it is correct in all aspects. Please don't require several chats that direct to several different KB reports.

by: vickie s. | over a year ago | Payroll