Many companies have their WO #s set to skip during entry so that the number is assigned when the records are saved because they have more than one user creating them at the same time. However, if they need to create a reversing entry or duplicate a record so that all the costs are associated with multiple billings, we cannot set the WO# to be required to be unique because it needs to remain a constant.
What they need is an option for new entries to default to the next "highest" WO#, and not just the next # after the prior entry. Just like Job #'s always default to the next highest number. Perhaps you could make it an option in the field settings?
by: Charlene D. | over a year ago | Service Receivables
Comments
YES! I put in new work orders and sometimes it defaults to any unused #s (no matter how old) and sometimes it stays in sequence with the most recent number. Very frustrating.
I think this should be applied to all modules with default next numbering for example check numbers, cash receipt deposit number etc. There are many situations that you have to go back, void and correct the the record. For example you cut and mailed out 50 checks. then you realized that the invoice entry was wrong for some reason and you want to correct it. You void the payment first, then correct the invoice and then you record the payment again (the same check that was sent already) so you enter the old check number. When printing another batch of checks the highest number should automatically pops out and not the next one following the re-entered. This goes for all modules!