Many companies have their WO #s set to skip during entry so that the number is assigned when the records are saved because they have more than one user creating them at the same time. However, if they need to create a reversing entry or duplicate a record so that all the costs are associated with multiple billings, we cannot set the WO# to be required to be unique because it needs to remain a constant.
What they need is an option for new entries to default to the next "highest" WO#, and not just the next # after the prior entry. Just like Job #'s always default to the next highest number. Perhaps you could make it an option in the field settings?


  • YES! I put in new work orders and sometimes it defaults to any unused #s (no matter how old) and sometimes it stays in sequence with the most recent number. Very frustrating.