Using the third party Service Modules creates issues when applying a fix or upgrading. The source code is so heavily rewritten that each time an upgrade is performed customers have to hire to reprogram. This is a major issue if additional modules are not part of the Framework.

by: Laurie S. | over a year ago | Sales & Distribution

Comments

• Typically if you are on maintenance with a 3rd party, such as JOB-OPS, you get the upgrades included.

  by: Dawn A. | over a year ago

• ASI Service Center is scheduled to be re-written to the Business Framework. That being said. Third part add-ons are beyond the control of Sage. It is up to the MD to bring them into the Business Framework.

  by: Louis A. | over a year ago

• Upgrades "are included" unfortunately if you have any other add-on modules such as a Point of Sale programming must be done and this is not included in the price of the upgrade.

  by: Laurie S. | over a year ago

• When can we expect the ASI Service Center to be re-written to the Business Framework?

  by: Laurie S. | over a year ago