Currently one has to change qty backorder to zero add a comment line and invoice the order so that it does not show as deleted in history. If order deleted the order is marked as deleted eventhough it was partially shipped. This process creates zero dollar invoices which will print on statements and also requires to be paid so as to clear it out of open invoice file. Should be able to delete backorders and if all are deleted, the history file should be marked completed or another status to reflect partial shipped and balance cancelled. The biggest problem with current process is the additional steps required and it makes one look stupid as no customer wants to see zero dollar invoices

by: Avron K. | over a year ago | Sales & Distribution