The ability to recall the original sales order and "re-open" it so that you can invoice against it again. Currently if you've invoiced against a sales order, it is completed and inaccessible, even if you've voided the invoice that was posted against it. The most basic accounting systems have this functionality, why wouldnt MAS?
by: Heather G. | over a year ago | Financial Management
Comments
You can go into sale Order entry - create a new order number - then use the copy from at the top to copy that invoice from invoice history or sales order quote history or another sale order. That functionality has been there many years.
Another option would be to use the Return Merchandise Authorization module and "return" the goods to stock, credit the customer and "replace" the items. This would auto-apply a credit memo to the original invoice and create a new sales order.
There are times you are voiding the invoice b/c of a mistake that is caught before customer gets the invoice but you already posted and you want to just rebill them correctly against the original SO not a new #.
Agree with Karen H. above, but my sales order is directly linked to a purchase order. If the sales order is not restored, you no longer have a trail.
We can do this in the PO module why not the SO module. Most of the time our credit memos are done via an internal mistake and we need to re-invoice off the original SO#
Agreed This is so needed I cannot use the Credit memo function on Sales Order side as it closes out the SO.