When doing a credit memo that is linked to a previous invoice, have the original cost of item being returned populated as cost of item being returned. This is necessary to facilitate calculating the correct commission reduction needed, especially when average costing is used and commission is calculated on gross margin.

Comments

  • This is also to comply with GAAP it is proper accounting to credit back the same cost as it was invoiced at the way the system is currently it will not allow that to happen.

  • this would be very helpful. We need to fix a human error while entering in unit cost (confusion occurred between the "each" or "case") that created a HUGE cost error. To resolve it we have to put the error back on the item, return the bad item with the bad cost, and then put the correct cost back. Meanwhile, we need to shut down the entire plant so we don't run the risk of having more wrong orders entered, returned, received, posted at the bad cost during the fixing process. We can't just do a journal entry as that doesn't address the bad cost layers.

  • Available in the 2021 Release