Salespeople emailing quotes from Sales Order can not have their own FROM email address shown.
From email acount defaults to Paperless Setup.
by: Jim S. | over a year ago | Sales & Distribution
Votes
41
Sales Order Paperless Office FROM Email address. Allow for more then one.
by: Jim S. | over a year ago | Sales & Distribution
Comments
I add my name to the list. Please consider adding the ability to use the current users
email address...or a list box of available "from email addresses" in place of
the default company defined email address...provided they
are defined in the MAS User Maint list of users. Bret Stern
Every time I introduce Paperless electronic delivery to clients, I get asked for this.
You can already do this. Next to the paperless output dropdown in any printing screen, choose the icon. In that screen, you can define a different "from" address. The trick to KEEPING it, is to have each form for each "from" address. The address will stay with the form, just as the printer is linked to the form.
However, this is a global setting so it you have more than one From Email address in the company this must be checked every time you email a form to make sure someone else in the company didn't change it. Same is true of all paperless office forms. We need an option to be able to always use the email address for the user logged into the program. You could skip this option if you always want to use the same email address for everything. Poor planning!
This is a major issue for sales orders and purchase orders.
Having a list of "from Email Address" would be a great option.
First of all, you should be able to choose to send forms from multiple addresses. Second, since you can't send from multiple addresses; the field in Paperless Office email delivery, should default to the one address that you can send from. You should not need to complete this address field on each use. It should validate from the Company Maintenance, Email tab. It's illogical and an inefficient design that Sage needs to fix.