In SO Entry (and I assume SO Invoice DE) if you enter a special item without cost you will recieve the Warning: The Item Cost is Zero. I see the usefullness of the message, however I have recieved complaints about the message over the years as well (I am a reseller).
Some clients have a perfectly good reason for not entering cost (Job Cost clients for example to avoid 2x booking expenses) and the box is both annoying and could create issues. I currently have a client that is worried that the message will make people think that they NEED to enter a cost.
At a minimum, if we could get to the message box via Custom Office we could modify the message so users know that it is OK if the cost is zero.
Thanks!
by: Adam M. | over a year ago | Sales & Distribution
Comments
Is there any way to disable this annoying warning message?
Sage: any progress on this? This generates hundreds of extra clicks because we bill many non-inventory items for which cost is zero... at the very least you should eliminate this warning for miscellaneous items. Better yet, provide separate checkboxes in Setup to disable this warning for inventory and miscellaneous items, since inventory items usually do hold a cost (so we might want to retain the warning), but our miscellaneous items do not.
Sage: can we get some movement on this? I understand making it an option is Sales Order Setup would be a bigger ask, but excluding miscellaneous items from this notification should be a quick win. PLEASE ADD THIS TO THE NEXT UPDATE!