There is a field in AR_CustomerSalesHistory that keeps track of cash received for each customer by year/fiscal period. The problem is that is does NOT COUNT any money received through Sage Payment Solutions and credit card processing when the customer is paying a deposit or the balance of an invoice with their card. For these customers, the cash received amount is useless – only amounts entered through cash receipts entry are included. Sage's explanation is that the field records "cash" not "payments" This seems to me like a “bug”.
by: Jon P. | over a year ago | Sales & Distribution
Comments
Suggeest Sage ADD a new report called Customer Payments. Then they can maintain the ability to only see Cash Received as on the existing report, while giving the end user the much needed report of Customer Payments, Cash and/or Credit Card Payments... Including payments made through Sales Order Credit Card Sales.