Votes

101

Have MAS track WHO deleted items, eg who deleted a sales order, who deleted a PO, who deleted an open record in any module.

by: Pamela F. | over a year ago | General Enhancements
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It's amazing how many times I get calls from clients asking if there is any way to tell WHO deleted a sales order, or a PO, etc. Currently, I do not know of any way to track this in MAS, so it would be very good to have MAS track this so that if a sales order (or PO, or RMA, etc)suddenly disappears, we can tell who removed the record and thus find out why.

by: Pamela F. | over a year ago | General Enhancements

Comments

  • This is already available in many files -- it's the user that's recorded in the "last updated by" field.

    by: Heather D. | over a year ago

  • We have this process done by one person in each department. Only 1 person can delete sales orders for our customer service department and they must type a reason on the order before it is deleted so that it can be searched in the sales order inquiry file. Also, we have a business alert that is set up to report every day at 4 pm what orders were deleted and who deleted them. It runs automatically and it works great.

    by: Samuel E. | over a year ago

  • Overall, better logging of document and file changes is needed. We do more and more forensic work helping clients determine who did what when and it's exceedingly difficult. In addition, many SOX auditors are demanding such tracking.

    by: Bob P. | over a year ago

  • Detail tracking of changes on both Sales Order and Purchase Orders should be included in out of the box Sage 100.

    by: Machelle A. | about a year ago