Sage 100: please fix..many times while in sales order/invoice entry....total given while in tab 3 ('lines') is not accurate....causing much error when quoting to customer standing at your desk....

too many times, while a customer is at my desk waiting to pay for purchase....trusting your computations I give the customer what shows as the total.....lo and behold! it is WRONG....this has caused more than 1 check that needs to be re-written (or mailed in as a result) or explaining why you need more cash/are giving back cash back ... not to mention having to explain why you gave the wrong figure to begin with!!!!!!

Can't you ensure computations while in tab 3 (lines) are correct?

by: rosie m. | over a year ago | General Enhancements

Can you duplicate this issue on demand? What version? I sympathize, but at this point you are more in a tech support mode than a suggestion for improvement. Might bring this up over the Sage MAS 90 Community Forum and see if someone else has seen this (I have not). You do realize that the total on tab 3, excludes freight, sales tax and anything else entered on tab 4?

by: Thomas R. | over a year ago
Total should be taken from the totals tab which includes items such as discounts applied and sales tax. The lines tab does not reflect these items.

by: Bill W. | over a year ago

2

please fix..many times while in sales order/invoice entry....total given while in tab 3 ('lines') is not accurate....causing much error when quoting to customer standing at your desk....

Comments