it would be nice to have the ability to edit the stock 'body' of the email just before sending.
For the majority of the time, the stock message is fine, but there are times when giving an email that 'personal touch' is needed to solve some issues.
the ability to add 'Sorry for the error, attached is the credit memo we discussed' can go along way with customers.

by: Mickey W. | over a year ago | General Enhancements