It would be extremely useful if one could map fields between CRM and Sage 100 to be updated when the system synchronizes the data. This will extremely useful for UDF created and make the product a lot more flexible to use and keep information in both systems accurate. This is especially for fields that do not exist in one system, but does in another (for example the phone extensions in Sage 100 and no such field in CRM)

by: Avron K. | over a year ago | Customer Mgment (CRM)