Below is an issue that was reported from one of our clients when she reused an employee number after it was purged from a prior year's year end close.

In 2013 we are re-using an employee number for a new employee that was used for a different employee who was terminated in 2012. When Connie set up his direct deposit, she went to the next step of entering the new employee’s email address in Paperless, only to learn the 2012 employee’s email address was in that field. All other remnants of that employee had been erased just not that field.
The problem comes about in that several of our employees don’t have email addresses and therefore MAS90 prints a paper stub for those direct deposit employees, therefore if this new employee had not provided an email address, Connie would not have any reason to go to that screen to have even noticed that there was already an incorrect email address in that field. That would have resulted in the old employee receiving the new employee’s stub via email.
Obviously she will verify from this point on if employees don’t provide an email address, but it should be a simple fix that Sage would clear that field as it does all others in the year-end process to ensure we are starting with a “clean-slate” with unused employee numbers in the current year.

by: Dan H. | over a year ago | Payroll / Job Cost