Now that the Ship Via is on the Ship To Code, if the Ship Via is changed on tab 1 of Sales Order Entry & then the Ship To Code is changed on tab 2, the user needs to go back to tab 1 to check if the Ship Via changed back to what was in Customer Maintenance or Ship To Code Maintenance, or if it is still ok. This requires back tracking in the sequence of tabs.

This has resulted in items being shipped wrong. The user changes it to what they need on tab 1 & then moves onto tab 2, not realizing their changes here are affecting the field on tab 1. Result is angry customers not receiving their products on time or in the right ship method.

If Ship Via is added to the Address tab, it can show if it changes. Like Ship To Code is on both tabs, Ship Via on both would help. It will not allow Ship Via to be added with it already being on tab 1 & it will not allow the removal from tab 1. This needs to be in a product update to make work. And, the Ship Via field needs to update as soon as the Ship To Code is changed; not after changing tabs or clicking around.

Comments

  • The Ship Via fields needs to be on both tabs 1 and 2 to make the user aware if it changes as a result of a change to the Ship To Code.

    Nothing worse than having a customer with a default of UPS Ground in customer maintenance request UPS Next Day - change the Ship Via on Tab 1, move to Tab two and change the Ship To code and have Sage 100 change the Ship Via back to UPS Ground. None of the possible results of this are good from the customers perspective.

  • We had our reseller do this for us, as it was how PFW functioned and was a must. I would also like to see this for Vendor's and PO's.

  • Where do I go into to add Ship Via to the address tab? I only have it on the Header tab?

  • I'm only curious as to why you go to tab 2 to change the ship-to location? Why don't you just change it from tab 1 at the same time as changing the ship-via?