In cases where a customer is upgrading from Standard or Advanced say old v440 the approach is typically upgrade to new version Providex(standard or advanced) then upgrade from there to Premium. Currently Sage 100 requires you uninstall for example 2016 Adv. to be able to install 2016 Premium. This works fine for a test upgrade on same server. If a customer has lots mods, custom office, and other work done to system files and you do not want to lose it for the final upgrade to refresh the data is a problem because if you need to use same server you are forced to uninstall 2016 Premium to do a final for 2016 adv. The solution I came up with and support tech agreed could do was to advise to do step 1 upgrade for final on another server or PC, then copy the directory for it over to the server for Premium. What if customer doesn't have or cant afford another server or PC available for this? PC installs are not supported anyway. We need a better plan / work flow to be able to do providex to premium upgrades along with a version upgrade.

by: Bruce K. | over a year ago | General Enhancements