When a Sales Order is deleted, any associated record is also deleted from the CustomerPDFLog file, the pdf document is deleted from the paperless folder and the record disappears from the paperless viewer. Deleted orders have relevance for many reasons- you should offer a setup option in Paperless Form Setup to "Retain Deleted Documents" with a Yes, No or Prompt option, where Yes simply retains them everywhere and does not delete anything paperless, No would do what it does now- deletes everything Paperless for this record, and Prompt allows you to make the Delete decision at run-time document by document.
by: Mark S. | over a year ago | General Enhancements
Comments
The behavior is the same for Purchased Orders
Does this happen if sales order history is turned on?
This feature has been added in the 2024 Release, available on April 18/24.