Change the program so the Aatrix update prompt comes up when you START Federal and State eFiling. It's confusing to customers when they go to choose a form and do not see the current year. I have to tell them to pick the old year, click proceed and then you will be prompted for the update. It would be helpful if the update would prompt as soon as they open Federal and State eFiling
by: Mary M. | over a year ago | Integration
Comments
It would probably also help to make these updates be push updates that can be managed by system administrators. Often the AP and payroll personnel do not have the permissions to update these installs and it takes long to update. Also most of the updates are not relevant to the user. For example when processing 1099s in New York the fact that there is a payroll update to Kansas is not relevant to the AP person.