Client generates large volume of refund AP checks and some of them are never cashed. When trying to clean up the uncashed checks and the invoices are beyond the 'days to retain invoices', the invoices no longer exist. When a check reversal is done and invoices recalled, the invoices are not there to be updated and don't get created in the AP Open Invoice File. GL posting debits Cash and credits AP so now the AP Trial Balance does not balance to the GL AP accounts. Sage 100 should create an invoice when the manual check is reversed so that GL and AP remain in balance.

Comments