• Votes

    8

    Create Work Orders from Contracts

    We have many clients on contracts with varying billing cycles. We use Contracts to record all of the details. From 10-Contract you only have the option to Post. This ...
  • Votes

    8

    Unable to edit a posted transaction without voiding the previous

    Unable to edit a posted transaction without sage voiding the previous, then when you search the work order or invoice it brings the “void” one up first. It should not be ...
  • Votes

    8

    Customer check number

    An A/R or Service Receivables customer recieves a past due notice in the mail. Calls our office to say they paid the invoice and they have a canceled check. We need to ...
  • Votes

    8

    Need to be able to open a WO without a client

    We have to open WO's for jobs on recon or for bid jobs when a lot of the time we don't know who the client will ultimately be. Need a way to change the client on the WO ...
  • Votes

    8

    The Canadian version does not have the markup in Service

    Not sure why in the Cdn software we do not have the service markup in the 11-2
  • Votes

    7

    11-2 Invoice Detail - Markup%

    In 11-2, The Invoice Detail Tab. Having the ability to Markup individual line items. Right now it marksup the whole invoice.
  • Votes

    7

    quotes in service receivable

    CAN WE HAVE A WAY TO CLEAR OUT ALL OLD QUOTES(AT LEAST ONE YEAR OLD) AT THE END OF YEAR
  • Votes

    7

    maintain quote information on Service Work Order

    It would be nice to be able to see what was quoted vs what was billed on a work order; when you change a work order to a quote, and the billing information changes, you ...
  • Votes

    7

    Service Receivable - Service Locations on Sage 100 Contractor.

    Service Receivable - Service Locations on Sage 100 Contractor. We have property management customers who restructure their management teams. In turn this causes ...
  • Votes

    7

    Add a cell/spot to show who posted the Service Inovice in 11-2 Work ...

    It would be helpful to have an additional User Cell or in the Record History in 11-2 to be able to see who posted the work order to Open. We have 2 departments that work ...
  • Votes

    7

    Inventory on Edited Service Orders

    When you edit a service order, the system will post the edited transaction before it will post the voided transaction. This is an issue as it will take the parts out or ...
  • Votes

    7

    Client Account Status Warning for New Work Orders

    When a customer account has been closed, Sage gives no warning when a new work order is being created. I closed a customer account, due to non-payment, and just ...
  • Votes

    6

    Create a "View Only" user permission for the Dispatch Board

    Please create an option for user permissions for the dispatch board to be "View-Only". We want to increase communication between the field and the office, and would be ...
  • Votes

    6

    PAPERLESS - Invoice printing/emailing options at customer level

    Automatically email a copy of an AR/SR invoice upon posting to email(s) on file. It would be great to be able to choose on a customer level how to deliver invoices - ...
  • Votes

    6

    3-6 client equipment is tied to a client location but wont populate in ...

    We are an HVAC company and use 11-2 to create work orders for our technicians to go out on calls. In 3-6 we utilize the location tab and equipment tab for clients who ...
  • Votes

    6

    11-2 Service Work Orders and repeat billings

    Add the ability to generate regular, repetitive contract billings from an 11-2 Work Order (status 7) record. This enhancement request is forwarded on behalf of the ...
  • Votes

    6

    Dispatch board - turn off Sat & Sun so they do not display if not ...

    We do not generally work on Saturday & Sunday. I have those days turned off on the calendar options, but they still show up on the dispatch board taking up unnecessary ...
  • Votes

    6

    Column for Location in Service Orders and Service Invoices lookup

    I need a column for the name of the Location when looking up Service Orders or Service Invoices through the Client record. Currently I have to enter the name in the ...
  • Votes

    6

    Service Receivables Billing Rates

    Add functionality to Service Receivables to be able to apply different billing, markup and overhead rates for materials to different clients. Be able to apply T&M ...
  • Votes

    6

    Copy or repeat work orders in 11-2 screen option to transfer costs

    In the 11-2 work orders, sometimes we have to void a work order and create a new work order to change the client the work is billed to or change the tax code. Would be ...