• Votes

    13

    Add to help. Explain the difference between routes, contracts and work ...

    There is no information in help about the differences of routes, contracts and work orders and when you would choose to use one over the other.
  • Votes

    6

    Work Order 11-2 Open on Invoice Details Tab

    When opening the Work Order Screen(11-2), it opens on the Location Tab. Would really love it to open on the Invoice Details Tab.
  • Votes

    23

    Combine multiple work orders into a single AR invoice showing one line ...

    Some clients want to be able to bill for multiple work orders on a single invoice. Their is currently no way to combine work orders into a single invoice. I have several ...
  • Votes

    5

    Invoice client with simple click of button

    Need to be able to click on email and it does the following: - Names the PDF and the email the invoice number. - Has an automated message defaulted for all SR invoices ...
  • Votes

    11

    Option to print statements in ALPHA - AR, SR & Combined

    Statements have very few options, please add an option to print in alpha order, printing by customer number is useless.
  • Votes

    7

    Create a "View Only" user permission for the Dispatch Board

    Please create an option for user permissions for the dispatch board to be "View-Only". We want to increase communication between the field and the office, and would be ...
  • Votes

    33

    Would like to be able to bullet/number, tab and space in the note ...

    We type our quotes and proposals in the Service Receivable Module. This allows us to keep a list of quotes/proposals we need to follow up on. It would help when creating ...
  • Votes

    5

    PO ship to address from work order when generated from WO

    For clients using the service module and generating POs from the WO, the shipping address on the PO could auto populate from the work order like it does from the job. ...
  • Votes

    5

    Run finance charges without charging finance charges on finance ...

    Please stop finance charges from including previous finance charges in the total assessable. OR Allow finance charges to be created but then edited before they are ...
  • Votes

    9

    email on client location record

    Service Work Orders need to be emailed from the field to a Location Manager; a client has multiple Locations. Add 2 dedicated email fields to the Location record. When ...
  • Votes

    12

    Add keyboard shortcuts - EVERYWHERE

    Please make it easier to navigate through tabs and pages without using the mouse, especially in service orders.
  • Votes

    5

    Have cash receipt and deposit date seperate.

    When a cash receipts is received it would be good if we could receive it without having to post it has a deposit at the same time. The date received and the date ...
  • Votes

    7

    11-2 Invoice Detail - Markup%

    In 11-2, The Invoice Detail Tab. Having the ability to Markup individual line items. Right now it marksup the whole invoice.
  • Votes

    2

    11-2 Email - Report attachment name defaults to "service Invoice & ...

    11-2 Email - Could the "Report attachment name Default to "Service Invoice & includes the actual invoice #" Accounts Receivable team wants this when trying to collect ...
  • Votes

    7

    quotes in service receivable

    CAN WE HAVE A WAY TO CLEAR OUT ALL OLD QUOTES(AT LEAST ONE YEAR OLD) AT THE END OF YEAR
  • Votes

    4

    Service statements - print in invoice date or # order, not record #

    Please change the default sort of all the job, client, and service statements by invoice date instead of record #. This would be true for just about every other list ...
  • Votes

    16

    11-2 Service order costs need to show if hours were REG, OT, or DT

    In the work order screen, if you go to view, Service Work Order costs need to not only show hours, but the type of hours (regular, overtime, premium time). Also, when ...
  • Votes

    28

    Service Contract on Work Order

    WHO: HVAC and Plumbing Contractors that have clients with schedled maintenance service contracts WHAT: On the Work Order, create a new field called Service Contract. ...
  • Votes

    5

    Add Short Client name to Work Order Display preferences

    Need to add Short Client Name since many of our clients are identified thru the short name, not their long name. We need to be able to choose that as one of the fields ...
  • Votes

    3

    Ability to Create a Template for Work Order Notes Section

    When we send service invoices, basically every single notes section is the same with some very minor adjustments. It would be nice to be able to save a template that ...