You should not have to change the assignment date on each ecard in the "Unassigned" queue each day to move them forward to the next day. If they exist in the "Unassigned" column, they should automatically roll forward or have no date until they are assigned.
by: Sharon G. | over a year ago | 3 Service Management
Comments
Need a better place to stage unfinished Assignments in Dboard. Each tech should have an unassigned ecard location to stage unfinished assignments and they should not be bound to a specific date, or auto roll each day at 12am.