Moving to Sage Service Operations SSO Tech Tool and having issues with Sales and Costs Multiplier being limited to 2 spaces after decimal, need to increase to 4 spaces (see example below):

If labor billing rate is $85/hour for a Journeyman and $50/hour for an apprentice. Related "REG" Pay ID would have sales multiplier of 1.00 and "REG A" Pay ID would require a sales multiplier of 0.5883 to have a correct labor billing rate of $50. Since limited to either .58 = ($49.30/hour) or .59 = ($50.15/hour) unable to bill customer in the field using SSO...defeats the benefit of purchasing and using SSO.

by: Diane C. | over a year ago | 3 Service Management