I, like i assume most of your customers are human. we make mistakes. sometime you make it overly difficult to fix our mistakes. IE i input a wrong invoice number i try to use the change invoice task, and it will nto let me. support tell me i have to void or delete it and re enter or reissue it. why? why do you make this so hard and time consuming?. let me highlight the invoice number field, and edit it. please!

by: tom b. | over a year ago | Other

Comments

• I completely agree... come on Sage, a little more flexibility in the program would be nice.

  by: Dan S. | over a year ago

• I understand the internal controls in having it locked, but you could at least make it an item we can make require a higher level of security (turn on audit setup) to correct it in these cases (same for job number or employee ID). And if you allow us to change it please make it so the data in all tables is updated to match the new # so we can search for it.

  by: Erin A. | over a year ago

• You can change the Invoice Number using AP>Tasks>Change Invoices as long as the invoice is not paid (or partially paid). There is a pushbutton at the bottom labeled Change Invoice.

  by: Dori K. | over a year ago