We run ongoing time & material jobs and many I don't get paperwork promptly from the guys, or invoices quickly from the vendors to add to the work order register. So dates jump all over the place! Then it's realllllly hard to locate a given date of labor for a technician, or edit the cost of a price, without scrolling thru the tiny screen, 4 LINES AT A TIME. (WE NEED A BIGGER SCREEN!!!!) I currenlty have a work order open than has HUNDREDS of lines! It is very very hard to locate a given item to make a correction. I can't compare the invoice proof to the register either since the it lumps catergories (ie: labor, parts, misc) together and the register just runs along as items are entered without any type of seperation of catergories.

by: Teresa M. | over a year ago | 3 Service Management