When flat-rate parts are setup or amounts are changed, the user has to manually calculate and enter the Total sale amount. If the Total sale amount entered is not the sum of the Parts/Labor/Sales tax amounts, the amount of the invoice in Service Management can be different than the amount of the invoice in Sage Accounts Receivable.

This problem would be resolved if the Total sale amount in the flat-rate part setup was automatically calculated.

by: Bill C. | over a year ago | 3 Service Management