Sometimes we change a work order from "quoted" to "T&M" and vise versa, in SM we have to create a whole new work order to do this and get our accounting team to transfer costs, makes no sense. Also for a quoted work order i should be able to "print invoice proof" why is this greyed out? makes no sense, we use the invoice proof to send to customers to get a PO#.
basically there is no reason anyy slectable is "greyed out" i would like full control over the software and not be limited.

by: Chris R. | over a year ago | 3 Service Management