You can do mulitiple credit notes to one invoice but if the credit amount exceeds the invoice amount then at least you should get a warning. Sometimes two different people credit the same invoice. It would be nice if the warning would tell them that a credit has already been issued against this invoice.
by: Sylvia B. | over a year ago | Operations Management
Comments
A warning would be fine but it would not be good to have it disallow the credits exceeding the invoice amount because sometimes a credit is issued that is greater than the invoice amount for customer satisfaction purposes.
There is a facilty to ignore/warn/error if a credit has already been entered against an invoice. This could be extended to have separate options to warn or error if:
a) any credits have been issued
or b) credits exceed invoice amount.
It would also be a good idea for the warning to specify the total number and value of credits already issued.
There is a facilty to ignore/warn/error if a credit has already been entered against an invoice. This could be extended to have separate options to warn or error if:
a) any credits have been issued
or b) credits exceed invoice amount.
It would also be a good idea for the warning to specify the total number and value of credits already issued