In Outlook when users are using shared calendars, if somebody flags something as 'Private' other users can still see that appointment for that person, but can't drill-down or have tooltips show them what they are busy with for that appointment.
Currently in CRM - as I understand it - if you flag something as 'Private', nobody can see that appointment.
It would be helpful if CRM's Private function worked just like Outlooks.
by: Mach Z. | over a year ago | Customer Mgment (CRM)
Comments
SalesLogix works like Outlook in this regard. I've made this suggestion before - are they really listening?